Privacy Policy
This policy explains what personal data SIA Feedwrk ("Feedwrk", "we", "us") collects when you use feedwrk.com, why we collect it, how long we keep it, and the rights you have under the EU General Data Protection Regulation (GDPR).
1. Who we are
The data controller is SIA Feedwrk, registered in Latvia, registration number 50203768951, with its registered office at Jaunā Mežaparka iela 34-1, LV-1014, Rīga. You can reach our team at info@feedwrk.com.
Feedwrk is currently a pre-launch service. The feedwrk.com site is a waitlist and information page — we do not yet provide a paid product, and we do not require you to create an account to browse the site.
2. What data we collect
We try to collect as little as possible. The categories of personal data we may process are:
| Category | What it includes | Source |
|---|---|---|
| Waitlist data | Email address, optional name, optional company, optional role, optional message | You submit it via the waitlist form |
| Contact data | Email address, contents of your message | You send us an email |
| Technical data | IP address, browser type, request time, page requested, referrer | Automatically generated by your browser when you load the site |
| Analytics data (only if you accept) | Pages viewed, approximate location by country, device and browser type, and a random identifier stored in a cookie | Google Analytics 4, loaded only after you press Accept on the cookie banner |
We use one optional analytics tool, Google Analytics 4, and nothing loads it until you consent. If you reject the cookie banner or ignore it, no request is made to Google and no analytics cookie is written. We use no advertising pixels and no cross-site tracking cookies. Our Cookie Policy lists every cookie by name.
3. Why we collect it
- Waitlist data — to email you when Feedwrk opens, send product updates, and reply to your interest.
- Contact data — to answer your question.
- Technical data — to operate the site, prevent abuse, keep logs for security, and fix problems.
- Analytics data — to see which pages are read and where visitors come from, so we can improve the site.
4. Legal basis (GDPR Article 6)
- Waitlist sign-up: your consent (Article 6(1)(a)). You can withdraw this at any time by emailing us.
- Replying to your email: taking steps at your request before entering into a contract (Article 6(1)(b)) and our legitimate interest in running our business (Article 6(1)(f)).
- Server logs and security: our legitimate interest in keeping the service safe and working (Article 6(1)(f)).
- Analytics: your consent (Article 6(1)(a)), given on the cookie banner and withdrawable at any time from "Cookie settings" in the footer.
5. How long we keep it
- Waitlist data — until launch and for up to 24 months after, unless you unsubscribe earlier.
- Email correspondence — up to 24 months after our last message, then deleted.
- Server logs — up to 90 days, then deleted or anonymised.
- Analytics data — up to 14 months in Google Analytics; the cookie itself lasts up to 2 years or until you withdraw consent, whichever comes first.
You can ask us to delete your data sooner — see Your rights.
6. Who we share data with
We do not sell your data. We share it only with service providers we need to run the site, acting as our processors under written contracts:
| Processor | Purpose | Location |
|---|---|---|
| Railway (Railway Corp.) | Hosting feedwrk.com and storing waitlist emails in our database | United States (with EU data-processing safeguards) |
| Google Ireland Limited | Google Analytics 4 — website statistics, only if you accept analytics cookies | EU / US |
| Domain and DNS provider | Routing traffic to the site | Varies |
| Email provider for outgoing mail | Sending replies and launch announcements | EU / US |
We may also share data if required by law, court order, or to protect our rights — but only the minimum needed.
7. International transfers
Some of our processors are based outside the EU/EEA. When data leaves the EU/EEA, we rely on the European Commission's Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms to keep it protected.
8. Security
We use HTTPS, access controls, encrypted storage where applicable, and limit who on our team can see waitlist data. No system is 100% secure — if we ever have a breach that affects you, we will notify you and the relevant supervisory authority as required by law.
9. Your rights
If we hold personal data about you, you can ask us to:
- Confirm what data we have and give you a copy (right of access)
- Correct it if it is wrong (rectification)
- Delete it (erasure / "right to be forgotten")
- Restrict how we use it
- Receive it in a portable format (data portability)
- Object to processing based on our legitimate interest
- Withdraw consent you previously gave (this does not affect processing before the withdrawal)
To exercise any of these, email info@feedwrk.com. We will respond within one month. If you are unhappy with our response, you can complain to your local EU data protection authority — for example, in Latvia, this is the Data State Inspectorate (Datu valsts inspekcija), www.dvi.gov.lv.
10. Children
Feedwrk is not directed at children under 16. We do not knowingly collect their data.
11. Changes to this policy
We will update this page when our practices change. The "Last updated" date at the top shows the most recent version. Material changes will be announced on the waitlist email or on the site before they take effect.
12. Contact
- Data controller
- SIA Feedwrk
Jaunā Mežaparka iela 34-1, LV-1014, Rīga
Latvia
Email: info@feedwrk.com